Privacy Policy

Last updated: 05/12/2025

Dear Girls Club CIC (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all members, volunteers, event participants, website users, and anyone who interacts with our community or services.

1. Who We Are

Dear Girls Club CIC
A Community Interest Company registered in Scotland
Email: hey@deargirls.co.uk

We act as the Data Controller, meaning we are responsible for deciding how your personal information is used.

2. What Personal Data We Collect

We may collect the following types of personal data depending on your interaction with us:

Members & Event Participants

  • Name

  • Email address

  • Phone number

  • Emergency contact details (if required for certain events)

  • Social media handles (if voluntarily shared)

  • Photos/video from events (only with consent)

Volunteers

  • Name

  • Contact details

  • Application information

  • Skills/experience

  • References (if applicable)

  • Any safeguarding or legal documentation required for specific roles

Website / Online Interactions

  • IP address

  • Browser information

  • Cookies and analytics data (e.g., page views, interactions)

We do not intentionally collect sensitive data unless necessary and explicitly consented to (e.g., accessibility requirements or allergies for event safety).

3. How We Use Your Data

We use your personal data to:

  • Manage memberships and communication

  • Organise and run events

  • Provide updates, newsletters, and community information

  • Respond to enquiries

  • Recruit, manage, and communicate with volunteers

  • Ensure safety and safeguarding at events

  • Improve our website and services

  • Keep internal records required for running a CIC

We will only use your data when we have a lawful basis, such as:

  • Your consent

  • Contractual necessity (e.g., event participation)

  • Legitimate interests (community management)

  • Legal obligations (e.g., safeguarding compliance)

4. Sharing Your Data

We only share your data when necessary and with trusted parties, such as:

  • Email or communication service providers

  • Payment processors (if applicable for event fees)

  • Safeguarding authorities, only if legally required

  • Professional advisors (e.g., accountants for CIC reporting)

We never sell your data.

5. How We Store Your Data

Your data is stored securely using password-protected systems and reputable third-party platforms (e.g., email marketing tools, registration software).

We keep personal data only for as long as necessary:

  • Member contact information: while you remain active or subscribed

  • Volunteer records: for the duration of your volunteer relationship

  • Event data: typically up to 12 months

  • Legal/safeguarding data: as required by law

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

  • Restrict processing

  • Raise a complaint with the ICO (Information Commissioner’s Office)

To exercise any rights, contact us at: hey@deargirls.co.uk.

7. Cookies & Website Tracking

We may use cookies to improve your browsing experience, analyse website traffic, and understand user interactions. You can control cookie settings through your browser at any time.

8. Photography & Media Consent

We may take photos or videos during events, but we will always:

  • Ask for consent

  • Allow you to opt out

  • Respect your preferences

If you withdraw consent later, we will remove any identifiable images where feasible.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. Significant updates will be communicated directly to members and volunteers.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

Email: hey@deargirls.co.uk